Website enquiries
Email [email protected] for broken links, incorrect game names or article corrections. Include the page URL, button selected, error message and device. Hide private account details in screenshots.
Account support
The directory cannot reset passwords, inspect balances or release withdrawals. Use the verified support channel of the account provider. Our login guide and withdrawal guide explain what to record.
Images and corrections
Artwork is associated with its named game. Identify the exact game when supplying an image and only share assets you are entitled to provide. An enquiry does not guarantee publication.
Following up
Use the same email thread when adding information. No fixed response deadline is promised. Never send passwords, identity files, OTPs or banking PINs. Read the privacy policy before sending personal information.
Reporting a download-route problem
Copy the address of the game listing, identify the button selected and describe the page that opened. If a new tab displayed an unexpected game, include its visible name and address rather than entering an account to investigate. State whether the issue occurs on a phone or a computer and which browser you used. A report about an external destination does not require a password, OTP or financial screenshot.
Requesting a content correction
Quote the sentence that appears incorrect and explain what should be checked. A public publisher reference or a clear description of the mismatch is more useful than a general claim that the whole page is wrong. Corrections are assessed against the evidence available; a request is not a promise to publish an unsupported claim. In particular, versions, rewards and payment timeframes should not be added without a reliable basis.
Privacy and image enquiries
For correspondence already sent, identify the approximate date and subject without repeating sensitive information. For artwork, name the game and the image concerned and explain your relationship to it. Provide only material you are entitled to share. This directory cannot answer privacy requests relating to an account held by a separate operator; contact that service through its verified channel.
Keep account support with the operator
The website does not have access to player accounts, balances or withdrawal decisions. Do not pay anyone who claims that a message to this directory will unlock funds. For an existing transaction issue, the deposit guide and withdrawal guide explain how to preserve relevant records. For a sign-in issue, use the login guide to prepare a focused enquiry for the actual provider.